All Systems Operational

About This Site

Welcome to Extensiv's System Status page!

All disruptions and downtime that occurs outside of our planned maintenance windows, which are communicated in-app to customers, are tracked on this page.

If you ever find that the system seems to be down or is not working as expected, we encourage you to check this status page first to see if there are any known issues before reporting the disruption to our Support team.

Uptime over the past 90 days. View historical uptime.
Platform Operational
3PL Warehouse Manager Operational
SmartPack Operational
Small Parcel Suite Operational
SmartScan Operational
Integration Manager by Extensiv Operational
Order Manager by Extensiv Operational
Warehouse Manager by Extensiv Operational
Extensiv Hub Operational
Support Portal Operational
Billing Manager Operational
Integrations Operational
REST API Operational
EDI Operational
Web Properties Operational
Extensiv Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

Delayed Charge Sync to Billing Manager
Resolved - This incident should now be resolved. All expected charges should now be available. If you are still experiencing this issue please reach out to our Extensiv Support team for further assistance.
Nov 3, 23:00 PST
Update - We are currently experiencing delays in syncing charges to Billing Manager. Charges are continuing to process and will automatically appear in Billing Manager once the sync is complete. No action is required.

Please avoid recalculating charges, as this will not speed up the process and may cause further delays by adding additional charges to the sync queue.

We appreciate your patience as we work to resolve this issue.
Nov 3, 12:38 PST
Monitoring - At this time, Billing Manager may not reflect all charges confirmed in 3PL Warehouse Manager. We have identified the cause of this issue and implemented steps to get these charges synced. This will take some time so we are monitoring and will update this status once completed.
Nov 3, 11:25 PST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

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