All Systems Operational

About This Site

Welcome to Extensiv's System Status page!

All disruptions and downtime that occurs outside of our planned maintenance windows, which are communicated in-app to customers, are tracked on this page.

If you ever find that the system seems to be down or is not working as expected, we encourage you to check this status page first to see if there are any known issues before reporting the disruption to our Support team.

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.66 % uptime
Today
3PL Warehouse Manager ? Operational
SmartPack ? Operational
Small Parcel Suite ? Operational
SmartScan ? Operational
Integration Manager by Extensiv ? Operational
Order Manager by Extensiv ? Operational
Warehouse Manager by Extensiv ? Operational
Extensiv Hub Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Billing Manager Operational
90 days ago
99.32 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
Web Properties Operational
Extensiv Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Service Disruption with Warehouse Management Consoles
Resolved - The incident has been resolved.
Jul 18, 18:59 PDT
Monitoring - Warehouse Management consoles are up now. We will continue to monitor and will give an update in 30 minutes.
Jul 18, 18:45 PDT
Update - We do not have an additional update right now.

You can also view direct updates from our hosting provider at https://azure.status.microsoft/en-us/status.

We will send an update in 60 minutes.
Jul 18, 18:28 PDT
Update - We do not have an additional update right now.

In the meantime, you can view direct updates from our hosting provider at https://azure.status.microsoft/en-us/status.

We will send an update in 30 minutes.
Jul 18, 17:53 PDT
Update - We will continue to update you in accordance with the specified timelines below.

Additionally, you can view direct updates from our hosting provider at

https://azure.status.microsoft/en-us/status

We will send an additional update in 30 minutes.
Jul 18, 17:26 PDT
Identified - We have identified an issue with the underlying infrastructure of our hosting provider. We are working diligently with their team to resolve the issue.

We will send an additional update in 30 minutes.
Jul 18, 17:17 PDT
Investigating - We are currently experiencing a service disruption with Warehouse Management Consoles.

Our team is currently working to restore the service. Multiple users may be affected. We apologize for any inconvenience.

We will send an additional update in 30 minutes.
Jul 18, 16:50 PDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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