All Systems Operational

About This Site

Welcome to Extensiv's System Status page!

All disruptions and downtime that occurs outside of our planned maintenance windows, which are communicated in-app to customers, are tracked on this page.

If you ever find that the system seems to be down or is not working as expected, we encourage you to check this status page first to see if there are any known issues before reporting the disruption to our Support team.

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
100.0 % uptime
Today
3PL Warehouse Manager Operational
SmartPack Operational
Small Parcel Suite Operational
SmartScan Operational
Integration Manager by Extensiv Operational
Order Manager by Extensiv Operational
Warehouse Manager by Extensiv Operational
Extensiv Hub Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Billing Manager Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
Web Properties Operational
Extensiv Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Integration Manager Database Maintenance Jul 22, 2026 18:00-18:30 PDT

Integration Manager will be performing database maintenance on July 22nd starting at 6pm Pacific. We expect this maintenance to take approximately 30 minutes. During this time Web and API access will be restricted. Scheduled jobs will resume and sync any previously missed records when the maintenance window ends. We apologize for any inconvenience this may cause to your operations.
Posted on Jul 16, 2026 - 11:53 PDT
Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Unable to ship using Amazon Buy Shipping
Resolved - This incident has been resolved.
Jul 10, 08:16 PDT
Monitoring - A fix has been implemented for the issue affecting the Amazon Buy Shipping service. We are actively monitoring the results to ensure the fix is performing as expected and that normal functionality has been fully restored. We will continue to provide updates as needed.
Jul 9, 16:01 PDT
Identified - We have identified the issue impacting the Amazon Buy Shipping service. Our development team is actively working on a fix to restore normal functionality. We will continue to provide updates as progress is made and will share additional information as soon as it becomes available.
Jul 9, 14:27 PDT
Update - We are continuing to investigate the issue affecting the Amazon Buy Shipping service. Our development team is actively working to determine the root cause and restore normal functionality. We will provide further updates as soon as more information becomes available.
Jul 9, 12:12 PDT
Investigating - We are currently investigating an issue where shipments cannot be created using Amazon Buy Shipping because the available Amazon Buy Shipping services are not allowing users to complete the shipping process. Our development team is actively working to identify the root cause and restore normal functionality. We will provide updates as soon as more information becomes available.
Jul 9, 11:25 PDT
Jul 9, 2026
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

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