Extensiv Hub Migration Status
Monitoring - We are actively monitoring the Extensiv Hub migration initiative. We will continue to provide updates as we complete the migration process for all Extensiv customers.

MIGRATION STATUS

Integration Manager (formerly CartRover)
- Invite Status: 100%. Please contact support if you have not received an invite.
- Extensiv Hub Login: Active for all customers
- Legacy Login: Unavailable
- Migration Date: 1/25/2023

Order Manager (formerly Skubana)
- Invite Status: 100%. Please contact support if you have not received an invite.
- Extensiv Hub Login: Active for all customers
- Legacy Login: Unavailable
- Migration Date: 1/25/2023

3PL Warehouse Manger (formerly 3PL Central)
- Invite Status: Actively being sent
- Extensiv Hub Login: Active for invited customers
- Legacy Login: Available
- Migration Date: TBD

Warehouse Manger (formerly TopShelf)
- Invite Status: Actively being sent
- Extensiv Hub Login: Active for invited customers
- Legacy Login: Available
- Migration Date: TBD

If you are experiencing issues with Extensiv Hub, please visit our known issues on our Help Center.
Jan 26, 2023 - 16:34 PST
INC-1122 Users Unable to Access IM
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 2023 - 13:02 PST

About This Site

Welcome to Extensiv's System Status page!

If you are experiencing issues with Extensiv Hub, please visit our known issues page on our Help Center


All disruptions and downtime that occurs outside of our planned maintenance windows, which are communicated in-app to customers, are tracked on this page.

If you ever find that the system seems to be down or is not working as expected, we encourage you to check this status page first to see if there are any known issues before reporting the disruption to our Support team.

Uptime over the past 90 days. View historical uptime.
Platform Under Maintenance
3PL Warehouse Manager ? Operational
SmartPack ? Operational
Small Parcel Suite ? Operational
SmartScan ? Operational
Integration Manager by Extensiv ? Operational
Order Manager by Extensiv ? Operational
Warehouse Manager by Extensiv ? Operational
Extensiv Hub Under Maintenance
Integrations Operational
90 days ago
99.97 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
99.94 % uptime
Today
Web Properties Operational
Extensiv Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 30, 2023
INC-1127 Users Unable to Authorize New Shopify Cart Integrations
Resolved - This incident has been resolved.
Jan 30, 06:15 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 14:48 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 27, 13:21 PST
Investigating - We are currently investigating this issue.
Jan 27, 12:58 PST
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Jan 26, 2023
INC-1124 Walmart DSV & CA Returning 401 Errors
Resolved - This incident has been resolved.
Jan 26, 13:04 PST
Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

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