3PL Warehouse Manager - Shopify Integration
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 05, 2023 - 10:28 PDT
Update - We are continuing to work on a fix for this issue.
Apr 04, 2023 - 13:35 PDT
Update - We are continuing to work on a fix for this issue.
Apr 04, 2023 - 10:13 PDT
Identified - Shopify integration hosted by 3PL Warehouse Manager is experiencing multiple issues including ASNs not being returned and orders without SKUs configured in the WMS are passing through to 3PL Warehouse Manager.
Apr 04, 2023 - 10:13 PDT
Shopify - Order with line item properties not importing
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 01, 2023 - 17:54 PDT
Update - We are continuing to work on a fix for this issue.
Mar 31, 2023 - 21:29 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 2023 - 18:18 PDT
Investigating - We are currently investigating this issue.
Mar 31, 2023 - 14:58 PDT

About This Site

Welcome to Extensiv's System Status page!

All disruptions and downtime that occurs outside of our planned maintenance windows, which are communicated in-app to customers, are tracked on this page.

If you ever find that the system seems to be down or is not working as expected, we encourage you to check this status page first to see if there are any known issues before reporting the disruption to our Support team.

Uptime over the past 90 days. View historical uptime.
Platform Operational
3PL Warehouse Manager ? Operational
SmartPack ? Operational
Small Parcel Suite ? Operational
SmartScan ? Operational
Integration Manager by Extensiv ? Operational
Order Manager by Extensiv ? Operational
Warehouse Manager by Extensiv ? Operational
Extensiv Hub Operational
Integrations Operational
90 days ago
99.97 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
99.94 % uptime
Today
Web Properties Operational
Extensiv Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 6, 2023
WM Mobile App is not listed on Google Play Store
Resolved - This incident has been resolved.
Jun 6, 08:24 PDT
Update - The issue has been identified and a fix is being implemented. As a workaround, please sideload the apk via https://dl.scoutsft.com/. If you need help performing the steps, please contact support.
May 31, 12:47 PDT
Update - The issue has been identified and a fix is being implemented. As a workaround, please sideload the apk via https://dl.scoutsft.com/. If you need help performing the steps, please contact support.
May 31, 10:56 PDT
Identified - The issue has been identified and a fix is being implemented. As a workaround, please sideload the apk via https://dl.scoutsft.com/. If you need help performing the steps, please contact support.
May 31, 09:53 PDT
Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

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