All Systems Operational

About This Site

Welcome to Extensiv's System Status page!

All disruptions and downtime that occurs outside of our planned maintenance windows, which are communicated in-app to customers, are tracked on this page.

If you ever find that the system seems to be down or is not working as expected, we encourage you to check this status page first to see if there are any known issues before reporting the disruption to our Support team.

Uptime over the past 90 days. View historical uptime.
Platform Operational
3PL Warehouse Manager
Operational
SmartPack
Operational
Small Parcel Suite
Operational
SmartScan
Operational
Integration Manager by Extensiv
Operational
Order Manager by Extensiv
Operational
Warehouse Manager by Extensiv
Operational
Extensiv Hub Operational
Integrations Operational
90 days ago
99.99 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
99.98 % uptime
Today
Web Properties Operational
Extensiv Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Integration Manager Database Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 21:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 18:01 PDT
Scheduled - We will be undergoing scheduled maintenance during this time. Please refer to the release notes at https://help.extensiv.com/en_US/integrations-manager-release-notes/im-september-27-2023-%E2%80%93-release-notes for the planned updates during this maintenance.
Sep 13, 12:54 PDT
Sep 26, 2023
INC-1301 ShipEngine Outage
Resolved - This incident has been resolved.
Sep 26, 11:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 10:18 PDT
Investigating - Currently investigating the issue. Please see https://status.shipengine.com/ for more info.
Sep 26, 10:02 PDT
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
INC-1298 Small Parcel Suite label creation returning errors
Resolved - This incident has been resolved.
Sep 19, 12:04 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 09:38 PDT
Sep 18, 2023
Unable to create or save contacts in the Manage Contacts or Manage Supplier Module
Resolved - This incident has been resolved.
Sep 18, 20:49 PDT
Update - The fix will be implemented tonight, September 18th, 2023 @9PM Mountain time.
Sep 18, 10:19 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 09:22 PDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

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