All Systems Operational

About This Site

Welcome to Extensiv's System Status page!

All disruptions and downtime that occurs outside of our planned maintenance windows, which are communicated in-app to customers, are tracked on this page.

If you ever find that the system seems to be down or is not working as expected, we encourage you to check this status page first to see if there are any known issues before reporting the disruption to our Support team.

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.98 % uptime
Today
3PL Warehouse Manager ? Operational
SmartPack ? Operational
Small Parcel Suite ? Operational
SmartScan ? Operational
Integration Manager by Extensiv ? Operational
Order Manager by Extensiv ? Operational
Warehouse Manager by Extensiv ? Operational
Extensiv Hub Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Billing Manager Operational
90 days ago
99.97 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
Web Properties Operational
Extensiv Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 4, 2025

No incidents reported today.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025
Warehouse Manager Classic Console
Resolved - The incident has been resolved.
Oct 1, 09:58 PDT
Monitoring - The fix has been successfully implemented, and we are currently monitoring the system to ensure stability and full functionality. We’ll provide a final update once we confirm the issue is fully resolved.
Oct 1, 09:16 PDT
Update - The fix has been identified and is currently being implemented. We’ll provide an update once the rollout is complete.
Oct 1, 08:58 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 1, 08:34 PDT
Investigating - We are currently investigating reports of login failures affecting the Warehouse Manager Classic Console. Users may experience errors or be unable to access the system.

Our development team is actively working to identify the root cause and restore access as quickly as possible. Updates will be provided here as more information becomes available.

We apologize for the inconvenience and appreciate your patience.
Oct 1, 08:28 PDT
Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025
Warehouse Manager Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 01:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 21:00 PDT
Scheduled - Warehouse Manager (not 3PL Warehouse Manager) will be undergoing maintenance and will be unavailable during this time.
Sep 26, 17:30 PDT
Sep 27, 2025
Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage