INC-1324 Platform API Usage Meter Down

Incident Report for Extensiv

Resolved

We have resolved this issue.

Posted Nov 20, 2023 - 15:16 PST

Identified

We have identified the issue and are implementing a fix.

Posted Nov 20, 2023 - 11:28 PST

Update

We are currently experiencing a service disruption with our API usage meter in the Support Portal that is causing it to under-report API usage.

Our team is currently working to restore this service. API users may be affected. We apologize for any inconvenience.

Posted Nov 20, 2023 - 08:07 PST

Update

We are continuing to investigate this issue.

Posted Nov 17, 2023 - 15:42 PST

Investigating

We are currently experiencing a service disruption with our API usage meter in the Support Portal.

Our team is currently working to restore this service. API users may be affected. We apologize for any inconvenience.

Posted Nov 17, 2023 - 15:34 PST

This incident affected: Platform (Support Portal).