ShipEngine Outage
Incident Report for Extensiv
Resolved
This issue has been resolved.
Posted Sep 26, 2024 - 10:37 PDT
Monitoring
ShipEngine has released a fix and is monitoring the results.
Posted Sep 26, 2024 - 09:42 PDT
Update
Our upstream provider, ShipEngine, is currently experiencing an issue which is affecting the ability to create labels and rate shop. See https://status.shipengine.com/ for more details.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in 30 minutes.
Posted Sep 26, 2024 - 09:37 PDT
Identified
Our upstream provider, ShipEngine, is currently experiencing an issue which is affecting the ability to create labels and rate shop. See https://status.shipengine.com/ for more details.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in 30 minutes.
Posted Sep 26, 2024 - 09:35 PDT
This incident affected: Platform (Small Parcel Suite, Order Manager by Extensiv).