Shipengine 504 error

Incident Report for Extensiv

Resolved

This incident has been resolved.

Posted Mar 08, 2024 - 16:49 PST

Monitoring

A fix has been implemented and we are currently monitoring the status.

Posted Mar 08, 2024 - 11:18 PST

Investigating

We have received reports of higher than expected latency when getting USPS rates via Stamps.com and Endicia carriers. This is currently being investigated by Shipengine.

https://status.shipengine.com/

Posted Mar 08, 2024 - 10:38 PST

This incident affected: Platform (Small Parcel Suite).