Order Manager - Unable to cancel orders or change warehouse
Incident Report for Extensiv
Resolved
This incident has been resolved.
Posted May 08, 2023 - 07:50 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 08, 2023 - 07:45 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 08, 2023 - 07:19 PDT
Update
We are continuing to investigate this issue.
Posted May 08, 2023 - 07:19 PDT
Investigating
We have received reports of various errors being generated when users attempt to cancel orders and/or change warehouses. Users may also see errors in the channel sync view. We are currently investigating this issue.
Posted May 08, 2023 - 06:08 PDT
This incident affected: Platform (Order Manager by Extensiv).