Errors when completing different processes within Order Management

Incident Report for Extensiv

Resolved

This incident has been resolved.
Posted Oct 16, 2024 - 07:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2024 - 18:35 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 15, 2024 - 17:26 PDT

Identified

The issue has been identified. We are working on a fix.
Posted Oct 15, 2024 - 16:45 PDT

Investigating

We are currently investigating an issue impacting Order Management. Users are encountering various errors when completing different processes within the application.

We apologize for any inconvenience. We will send an additional update in 30 minutes.
Posted Oct 15, 2024 - 16:18 PDT
This incident affected: Platform (Order Manager by Extensiv).
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