AWS experiencing a partial outage

Incident Report for Extensiv

Resolved

This incident has been resolved.

Posted Oct 07, 2024 - 14:01 PDT

Monitoring

AWS is now reporting that this has been resolved.

Posted Oct 07, 2024 - 13:16 PDT

Identified

Our upstream provider, AWS, is currently experiencing an issue which is affecting some customer's ability to fully utilize Extensiv products. Users in the us-east-2 region may be affected. See https://health.aws.amazon.com/health/status for more details.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in 30 minutes.

Posted Oct 07, 2024 - 13:15 PDT

This incident affected: Platform (3PL Warehouse Manager, SmartPack, Small Parcel Suite, Order Manager by Extensiv).