INC-1415 Shopify orders incorrectly skipped with no alert

Incident Report for Extensiv

Resolved

This incident has been resolved.

Posted Apr 26, 2024 - 10:32 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 24, 2024 - 12:20 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2024 - 09:34 PDT

Investigating

We are currently experiencing a service disruption with the Integration Manager connection to Shopify.

Our team is currently working to restore the service. Shopify Cart users may be affected. We apologize for any inconvenience.

Posted Apr 22, 2024 - 11:34 PDT

This incident affected: Platform (Integration Manager by Extensiv).