INC-1414: Customers receiving Time Out errors during Order creation or allocation.

Incident Report for Extensiv

Resolved

This incident has been resolved.

Posted Apr 16, 2024 - 13:40 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 16, 2024 - 10:45 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 16, 2024 - 10:45 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 16, 2024 - 07:57 PDT

Investigating

We are currently investigating an issue in some customers are receiving Time Out errors when adding items to Orders or editing their allocations.

Posted Apr 16, 2024 - 05:14 PDT

This incident affected: Platform (3PL Warehouse Manager).