ShipEngine had released a fix and are monitoring the results.
Posted Feb 26, 2026 - 09:21 PST
Update
ShipEngine continues to look into this matter. We will provide additional update in 30 minutes.
Posted Feb 26, 2026 - 08:58 PST
Identified
Our upstream provider, ShipEngine, is currently experiencing an issue which is affecting our ability to Rate Shop and create Small Parcel labels. Small Parcel users may be affected. See https://status.shipengine.com/incidents/wx6bzsc311w7 for more details.
We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in 30 minutes.
Posted Feb 26, 2026 - 08:29 PST
Investigating
We are currently experiencing a service disruption with Small Parcel label creation.
Our team is currently working to restore the service. Small Parcel users may be affected. We apologize for any inconvenience.
We will send an additional update in 30 minutes.
Posted Feb 26, 2026 - 08:14 PST
This incident affected: Platform (Small Parcel Suite).