Users unable to login to 3PL Warehouse Manager from Extensiv HUB

Incident Report for Extensiv

Resolved

This incident has been resolved.

Posted Feb 28, 2024 - 15:15 PST

Update

We are continuing to monitor the results of this fix. It is advised to please refresh and reload your browser if this issue persists.

Posted Feb 28, 2024 - 14:11 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 28, 2024 - 14:10 PST

Investigating

We are currently investigating the issue where a subset of customers are unable to login to 3PL Warehouse Manager from Extensiv Hub.

Posted Feb 28, 2024 - 13:59 PST

This incident affected: Platform (3PL Warehouse Manager, SmartScan, Extensiv Hub).